Thermostat Troubleshooting

A thermostat is a heat-activated switch. It has an internal temperature sensor that causes a switch to open or close. This switch completes or disrupts the electrical circuit that runs your heating and cooling system. It gauges the temperature and depending on the season will turn your HVAC on or off to heat or cool the space intended.

If your system is malfunctioning, the first thing you should always check is your thermostat.

Things to check when troubleshooting your thermostat:

  • Is the thermostat set to “On” and for the appropriate setting?
  • Does it need new batteries?
  • Is it a programmable thermostat? If it is confirm that the overrides or settings are not programmed to an operation counter to what you are trying to do.
  • Is it excessively dirty? Dust and dirt and other indoor pollutants can clog the thermostat. They can coat the inside and interfere with both electrical and mechanical components of the thermostat. Use a small brush, like a paintbrush, or a can of air cleaner for electronics, and brush or blow away the dust from the inside. DO NOT do this if you are in anyway unsure about how to do this, or think that you may damage your thermostat.
  • Shift the anticipator one way or the other to cause your furnace to click on or off. Have a friend listen at the furnace as you adjust the settings to hear when the unit turns on and off. When adjusting the settings, wait and hour or two for results before consulting a technician for further help.

If you are still having trouble with your thermostat after these steps, one of our technicians can help or it may be time to upgrade your thermostat. Call us to schedule service or request service online.

If you are in Hendersonville, Nashville or the surrounding communities, please call the HVAC experts at Kimbro Air or request service online. If you are not sure if you are covered by us, visit our service area page or call our office to find out what we can do for you.


Kimbro Air proudly provides HVAC service to Hendersonville, Nashville, Bellevue, Bordeaux, Brentwood, Franklin, Gallatin, Goodlettsville, Hermitage, Madison, Mt. Juliet, White House and the surrounding communities. Visit our service area page for more coverage details, call us at 615-527-8576, or request service online today.

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